About Game Haven Guild

  • Game Haven Guild is a platform built specifically for local game stores to manage and grow their gaming communities. It brings events, registrations, waitlists, reservations, memberships, matchmaking, announcements, and community engagement into one place—while connecting that information to your website, Linkpage, the GHG app, and the in-store experience.

  • Game Haven Guild is built for local game stores and the communities they serve. It is designed for businesses that host events, manage gaming space, build memberships, organize players, and want better ways to connect with their customers beyond traditional retail systems.

  • Game Haven Guild isn't designed to replace everything your store already uses. Instead, it brings together many of the community-management tasks that are often spread across calendars, spreadsheets, forms, social media, reservation tools, and other platforms.

    Your POS can continue handling transactions, your website can continue handling your online presence, and your social channels can continue reaching your audience. GHG connects the community-management pieces between them.

  • No. Game Haven Guild is not a Point-of-Sale system and does not replace your POS.

    Your POS handles transactions and retail operations. Game Haven Guild is designed to handle the community side of your business—including events, registrations, waitlists, reservations, memberships, matchmaking, announcements, and engagement.

    Your Point of Sale runs the store. Game Haven Guild helps you run the community.

  • Game Haven Guild is designed for a wide range of local tabletop gaming businesses, including stores focused on:

    • Trading Card Games

    • Board Games

    • Miniatures and Wargames

    • Role-Playing Games

    • Hobby and tabletop gaming

    • Stores that offer a combination of these

    If your store hosts games, events, or a gaming community, GHG is built to support you.

Store Management

    • A store owner or general manager starts by creating a Game Haven Guild account and claiming the store. Once the store is claimed, they can complete the store profile and invite employees to help manage it.

      For step-by-step instructions, see the Store Guide.

  • Yes. Store owners and managers can add employees to their store so they can help manage events, reservations, announcements, memberships, and other store functions.

    Employees can manage the store without needing to be the person who originally claimed it.

  • Yes. A store can have multiple employees with access to its Game Haven Guild management tools. This allows different members of your team to help with day-to-day community and store management.

  • Yes. Each employee should use their own Game Haven Guild account rather than sharing a login.

    This keeps access tied to the individual employee and makes it easier to manage who has access to your store.

  • Yes. Game Haven Guild is designed to be accessible from the devices your team already uses. Store management can be accessed through the GHG app and supported web experiences, allowing you to manage your community whether you're at the store or away from it.

  • No. You don't have to rely exclusively on a mobile app to manage your store.

    Game Haven Guild provides web-based access as well as the GHG app, so you can use the option that works best for your team and device.

Cost & Commitment

  • Yes. Game Haven Guild is currently free for game stores.

    Our goal is to make it easy for stores of all sizes to participate without adding another barrier or monthly software cost. The core platform is designed to help stores manage their communities, events, reservations, memberships, and other tools in one place.

  • No. There are currently no setup fees for stores to create and use their Game Haven Guild store.

  • No. There are currently no contracts or long-term commitments required for stores to use Game Haven Guild.

  • No. The core Game Haven Guild store features—including events, registrations, reservations, memberships, waitlists, matchmaking, and announcements—are currently available to stores without an additional feature-by-feature charge.

    If our pricing model changes in the future, we will communicate those changes clearly before they take effect.

  • Game Haven Guild is currently focused on building the platform and growing the community, so stores can use the core platform for free.

    Our long-term business model may include premium services, industry-focused tools, partnerships, or other revenue opportunities. Our goal is to build those opportunities in ways that support the gaming industry without putting unnecessary costs on local game stores.

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